Publications

Peer-reviewed journal articles

Popular science articles

Books, Book chapters

Doctoral thesis

Research reports

Conference proceedings, Abstracts

  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2018, April 5). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. The Hague, Conferentie ‘Kennis voor de politie van morgen’ [Conference ‘Knowledge for the police in the future’].
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2017, May 31). ‘Breaking (the) ice’: Communication error recovery in suspect interviews and crisis negotiations. Mechelen, European Association of Psychology and Law Conference.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2017, January 19). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. The Hague, Willen, doen en weten – wat eerst? [Willing, doing and knowing – what should come first?].
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2016, July 6). Error orientation as a determinant of communication error repair in crisis negotiations. Toulouse, European Association of Psychology and Law Conference.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2016, January 5). Effective communication error handling in suspect interviews. Zeist, Kurt Lewin Institute Conference.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2015, August 6). Effective communication error handling in suspect interviews. Nuremberg, European Association of Psychology and Law Conference.
  • Oostinga, M. S. D., & Ioannou, M. (2012, December 5). Targeting the victims of human trafficking for sexual exploitation in the Netherlands: An empirical framework of entrapment. London, International Conference of the International Academy of Investigative Psychology.

Workshops for practice

  • Oostinga, M. S. D. (2022, March 11). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. Police Brussels, negotiator day.
  • Oostinga, M. S. D. (2021, November 18). Breaking (the) ice: Communication error management in law enforcement interactions. CREST CPD event Manchester, Communication, engagement and influence.
  • Oostinga, M. S. D. (2019, October 31). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. Police Academy Apeldoorn, Theme day.
  • Oostinga, M. S. D., & Giebels, E. (2018, September 20). Communication fluency in crisis negotiations. Antwerpen, International Negotiation Working Group Conference.
  • Oostinga, M. S. D. (2017, November 24). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. Police Academy Ossendrecht, Conference police crisis negotiators.
  • Oostinga, M. S. D. (2017, November 23). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. Custodial Institutions Agency Nieuwersluis, Conference prison crisis negotiators.
  • Oostinga, M. S. D., & Jansen, R. (2017, September 6). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. Police Academy Warnsveld, Training Dutch police detectives.
  • Oostinga, M. S. D., Giebels, E., Taylor, P. J., & Curtis, J. L. (2013, December 18). Uncertainty avoidance and crisis communication. Police station, Training Dutch crisis negotiatiors.

Talks, Guest lectures, Other contributions

  • Oostinga, M. S. D. (2023, Februari 15). ‘Breaking (the) ice’: Communication error management in police-civilian interactions. University of Kassel, Invited speaker in workshop on ‘How to analyze violent interactions using video’.
  • Oostinga, M. S. D. (2022, December 5). ‘Breaking (the) ice’: Communication error management in law enforcement interactions. NHL Stenden, Invited speaker in minor Criminal mindhunters.
  • Oostinga, M. S. D. (2022, May 17). ‘Breaking (the) ice’: Communication error management in law enforcement interactions. Saxion University, Invited speaker in online module Safety perception and communication.
  • Oostinga, M. D. (2020, March 12). ‘Breaking (the) ice’: Communication error management in police-civilian interactions. University of Twente, Invited speaker Negotiation Project Team.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2018, April 10). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties[‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. The Hague, Juridisch Netwerk [Legal Network].
  • Oostinga, M. S. D., Taylor, P. J., & Giebels, E. (2017, October 17). Communication error management in police-civilian interactions: The sender’s perspective.Washington DC, High-Value Detainee Interrogation Group Research Report Meeting.
  • Oostinga, M. S. D., Granhag, P. A., Giebels, E., & Taylor, P. J. (2017, July 14). Enhancing the scientific evidence base for effective information gathering. Communication error management in human intelligence interviews. University of Twente, Summerschool.
  • Oostinga, M. S. D.(2017, June 21). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. Ministry of Security and Justice The Hague, Lunch break meeting.
  • Oostinga, M. S. D., Granhag, P. A., Giebels, E., & Taylor, P. J. (2017, July 14). Enhancing the scientific evidence base for effective information gathering. Communication error management in human intelligence interviews. University of Twente, Summerschool.
  • Oostinga, M. S. D. (2017, June 21). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. Ministry of Security and Justice The Hague, Lunch break meeting.
  • Oostinga, M. S. D., Giebels, E., Taylor, P. J. (2017, March 2). ‘(Het) ijs breken’: Communicatiefouten herstellen in politie-burger interacties [‘Breaking (the) ice’: Communication error recovery in police-citizen interactions]. VU University Amsterdam, Master students meeting.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2017, February 14). ‘Breaking (the) ice’: Communication error management in police-civilian interactions. University of Twente, Invited speaker PCRS master course Psychology and Crime.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2016, November 4). Communication error management in police-civilian interactions. University of Utrecht, KLI, Social Cognition Research Meeting.
  • Oostinga, M. S. D., Taylor, P. J., Giebels, E., & Curtis, J. L. (2016, October 17). Sensemaking and error recovery in protracted suspect interactions. Washington DC, High-Value Detainee Interrogation Group Research Report Meeting.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2016, September 1). Because we err: Communication error management in police-civilian interactions. Lancaster University, Summerschool.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2016, June 30). Communication error management in crisis negotiations: The negotiator’s perspective. University of Twente, Research presentation PCRS.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2016, February 2). Because we err. Communication error handling in police-civilian interactions. University of Twente, Invited speaker PCRS master course Psychology and Crime.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2016, January 5). Communication error management in a suspect interview. University of Twente, BMS: New Year’s Reception.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2015, July 9). Communication error management in a suspect interview. University of Twente, Summerschool.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2015, May 28). Effective communication error handling in suspect interviews. University of Groningen, KLI, Social Cognition Research Meeting.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2015, February 10). Because we all make mistakes. Communicatiefouten in politie-burger interacties [Communication errors in police-civilian interactions]. University of Twente, Invited speaker PCRS master course Psychology and Crime.
  • Oostinga, M. S. D., Giebels, E., & Taylor, P. J. (2014, August 29). Because we all make mistakes. Communication errors in police civilian interactions. Lancaster University, Summerschool.
  • Oostinga, M. S. D., & Iouannou, M. (2014, February 11). Mensenhandel voor seksuele exploitatie in Nederland. Een empirisch framework van gedwongen insluiting. [Human trafficking for sexual exploitation in the Netherlands. An empirical framework of entrapment]. University of Twente, Invited speaker PCRS master course Psychology and Crime.
  • Oostinga, M. S. D., Giebels, E., Taylor, P. J., & Curtis, J. L. (2013, November 28). Uncertainty avoidance and crisis communication. University of Twente, Research presentation PCRS.